UBS has completed the merger of Credit Suisse’s service company entities in India into its own UBS Business Solutions arm, consolidating a combined workforce of roughly 24,000 employees. This marks a key milestone in UBS’s global integration efforts following its 2023 acquisition of Credit Suisse, reinforcing India’s growing importance as a strategic operations hub.
The merger brings together Credit Suisse Services (India) Private Limited, Credit Suisse Business Analytics (India) Private Limited, and Credit Suisse Services AG, Pune Branch into UBS Business Solutions (India) Pvt. Ltd. The integration covers operations across Mumbai and Pune, where both banks had significant shared services functions.
With this move, India now accounts for approximately 16% of UBS’s global employee base, which exceeds 110,000 globally. The Indian operations are central to the bank’s back-end infrastructure, supporting functions such as technology, operations, finance, legal, compliance, risk management, HR, and procurement. UBS has reiterated its long-term commitment to India, positioning the country as a key center for innovation, scale, and operational excellence.
The merger not only streamlines UBS’s presence in India but also enhances operational efficiency and fosters cross-functional collaboration. By unifying two large service ecosystems, UBS aims to boost productivity and leverage synergies across platforms and teams. The firm believes that centralizing its India operations under one entity will support smoother decision-making and drive performance across its global service model.
This development follows the Swiss bank’s broader strategy to integrate Credit Suisse’s global assets while retaining talent and minimizing disruption. In the Indian context, the transition has been executed without reported layoffs or significant structural upheaval, underscoring UBS’s focus on stability and continuity.
As UBS continues to reshape its post-merger landscape, the consolidation in India highlights the country’s evolving role as a backbone for global financial services. With a strong talent pool and robust infrastructure, India remains central to UBS’s future ambitions in both operations and innovation. The completed merger signals a new phase for the bank’s regional footprint and its commitment to long-term growth in a highly competitive global environment.
